Q: How many years have you been in the industry?
A: Eleven years.
Q: How many years have you been MECP certified?
A: Seven years.
Q: How long did it take you to become a MECP certified Master Installation Technician?
A: 4 years. I received my basic certification in 2000 and proceeded to complete the Autosound Specialist, Security Specialist, and First Class Installer prior to achieving my Master Installation Technician Certification in 2004.
Q: How has becoming an MECP Master Installation Technician impacted your career?
A: Becoming an MECP Master Installation Technician has placed me and my business a step above the competition.
Q: What do you feel are the big challenges technicians face while working in the install bay?
A: Installers have a significant challenge with the technology that comes in each new car, as well as the OEM integration. That is something we are forced to continuously tackle in order to be successful in the industry.
Q: What are your comments about other installers who feel like the certification does not apply to them?
A: Installation technicians who feel like the certification does not apply to them have the wrong attitude. Most mobile electronics installation technicians who I know started off pursuing a hobby, which turned into a career. MECP certification is a way for us to show that we have credentials and a marketing tool that we can use to show customers that we know what we are doing.
Q: In what areas of your current position do you feel like you excel? What are your strengths or skill–sets?
A: In my current position, I am the owner of my business. I encounter a variety of duties central to the industry, as well as running a business. But, I find that I enjoy and am best at hiring, training and molding the next generation of installation technicians who are eager to learn.
Q: As a Master Installation Technician, have you benefited financially in regard to salary, incentives or growth at your current employer?
A: Being a Master Installation Technician, I have been able to market my business above the other shops.
Q: Do you actively promote your Master certification to your customers or retail audience?
A: I am continually using my MECP Master Installation Technician Certification to promote my business to current customers, as well as future prospects. I feel that this is all illustrated in my business name – “CERTIFIED.” That says it all!
Q: If so, how do your customers perceive you and your certification?
A: My certification helped to attract high–end customers. My customers are confident that their vehicle is safe in our hands.
Q: What do you think of our terminology change from “Installer” to “Installation Technician”?
A: The terminology change was a positive change. It lends to a more professional image of the individuals that work within the industry. The change along with the certification really allows us to be taken a lot more seriously. |
